Cancellation Policy:
We understand that circumstances may arise which require a student to cancel their scheduled online course. To ensure a fair process, we have implemented the following cancellation policy:
In-Car Sessions:
1. Cancellation Notice:
A minimum of 48 hours written notice is required if a student is unable to attend a scheduled in-car lesson. This notice can be provided to either the Driving School or the student's assigned instructor. Failure to provide proper notice will result in a charge equal to the cost of a 2-hour session as a "Late Cancellation" fee.
2. Address Change:
When booking the appointments, kindly provide the pick-up and drop-off addresses for the sessions. It's important to note that we schedule appointments based on the provided addresses, and once the booking is confirmed, changing the address for a session is not possible. However, you can still reschedule the appointment to another day by providing a 48-hour written notice.
3. Rescheduling:
Students are permitted to reschedule their in-car driving lessons for a later date by providing a 48-hour written notice. Failure to provide proper notice will result in a "Late Cancellation" fee.
Discretionary Actions:
Artin Driving School reserves the right, at its discretion, to discontinue training, or cancel a scheduled lesson. These actions may be taken for reasons including but not limited to:
- Environmental Conditions: If the driving conditions are deemed unsafe by the instructor or the driving school due to severe weather, road conditions, or any other environmental factors, the lesson may be canceled.
- Safety Concerns: If a student's behavior compromises the safety of themselves, the instructor, or the public at large, as judged by the instructor, the lesson may be discontinued or canceled.
We value the safety and well-being of our students, instructors, and the community. Therefore, these policies have been put in place to ensure fairness, flexibility, and responsible decision-making. If you have any questions or concerns, please don't hesitate to reach out to us.
Online Lessons:
- If a student cancels their online course after starting (logging in) the course, a charge of 100% of the course cost will apply.
- If a student cancels their online course and the associated in-car lessons prior to starting (logging in) the online course and/or booking any in-car sessions, a $50+HST administration fee will be charged. The rest of the payment made for the course will be refunded to the student.
Pick Up and Drop Off Service Area:
Halifax, Sackville, Dartmouth, Bedford, Hearing Cove, Harrietsfield, Williams Wood, Hatchet Lake, Fall River, Timberlea, Upper Tantallon, and Hammonds Plains.
If your location falls outside of these areas, please let us know, and we will confirm if we can accommodate pick-up and drop-off services there.
